The Opportunity
We’re looking for someone to help build and grow Hostie’s community and bring the brand to life, both on social media and in the real world. You’ll create and post content consistently and help grow our channels, focusing on what restaurant owners and operators actually care about. This role is as much about listening and engaging as it is about creating. You’ll be close to the conversations happening across the industry and help translate them into content that feels relevant and real.
You’ll manage Hostie’s presence across Instagram, TikTok, and LinkedIn, while helping launch and grow new community spaces for operators. You’ll also play a key role in our events, from planning and showing up on the ground to capturing content and turning those moments into ongoing community.
What You’ll Own
Social Media
- Own day-to-day social across Instagram, TikTok, and LinkedIn
- Create and publish content that speaks to restaurant owners and operators
- Engage directly with comments, DMs, and conversations
- Spot trends and opportunities worth acting on
- Help translate product updates and customer stories into social content
Community
- Help launch and grow Hostie’s presence on platforms like Reddit
- Participate in and moderate conversations with operators
- Support repeatable formats (AMAs, operator spotlights, discussions)
- Monitor and support review platforms like G2 and TrustPilot
Events & Field Content
- Support planning and execution of events
- Travel to customer visits and industry events
- Capture content in the field (video, interviews, real moments)
- Turn event interactions into ongoing content and community
Required Experience
- 2-4 years in social media or community marketing
- Experience in restaurant tech, hospitality, or a closely related space
- Strong understanding of restaurant owners and operators
- Comfortable creating video content and being on camera
- Willing to travel for events and customer visits
- Good instincts for what feels authentic vs. overly promotional
- Ability to move quickly, be scrappy, and think creatively
What Success Looks Like
- Consistent, high-quality content that restaurant operators engage with and trust
- Measurable growth across social channels
- Active, valuable participation in community spaces
- Strong engagement across platforms
Hostie’s Mission & Values
Our mission is to help restaurants connect with every guest, deliver great service, and grow with smart tools.
Values
Our values guide decisions under pressure, shape how we collaborate, reflect the behaviors that already make us successful, and make tradeoffs clear.
- Act like restauranteurs - We take responsibility, move with urgency, stay scrappy, and do whatever it takes to solve problems.
- Lead with hospitality - We lead every aspect of our work with empathy because we’ve been in our customers’ shoes, and we treat every interaction with care.
- Move fast, keep it simple - We ship quickly, design for clarity, listen closely, and improve continuously through feedback and transparency.
- Be a true partner - We show up for our customers before, during, and after service—long after going live—because long term relationships matter.
- Show up authentically - We bring our whole selves, respect every voice, and build trust through genuine collaboration.
Benefits
- Medical, Dental, Vision
- Equity ownership
- 401K
- Flexible time off
- Monthly health stipend
- Office stipend
