PopMenu getting expensive? 5 AI host alternatives for restaurants

December 15, 2025

PopMenu getting expensive? 5 AI host alternatives for restaurants

PopMenu alternatives are gaining traction as operators face rising subscription costs alongside labor expenses up 23% in 2025. AI restaurant hosts starting at $99 monthly can handle reservations, answer FAQs, and manage guest communications 24/7, delivering the same automation PopMenu offers at a fraction of the cost while 82% of operators actively cut expenses.

At a Glance

• PopMenu's Premier plan costs $499/month before adding AI phone answering or online ordering modules

• Alternative AI hosts range from $99 to $599 monthly, with most operators seeing 700% ROI within the first year

85% of restaurant operators compete more fiercely for every guest as food costs rise 29% year over year

• Top alternatives include Hostie AI ($199), Newo.ai ($99), PolyAI (custom enterprise pricing), RestoHost AI ($299), and Slang AI ($399)

• Burma Food Group saw 141% increase in phone covers after implementing Hostie's virtual concierge

• UK pub chain automated 70% of guest calls with PolyAI, achieving 3% revenue uplift from previously missed reservations

PopMenu alternatives are on the radar for restaurant operators facing yet another round of subscription fee increases in 2026. With 85% of operators competing more fiercely for every guest this year, the right AI restaurant host can cushion those price hikes and restore margins without sacrificing hospitality.

Why are operators hunting for PopMenu alternatives in 2026?

The numbers tell a painful story. Labor costs have increased 23% in 2025 after climbing 33% in both 2024 and 2023. Meanwhile, PopMenu's Premier plan now runs $499 per month, and that is before adding AI phone answering or online ordering modules.

An AI restaurant host is a voice or chat assistant that handles reservations, answers FAQs, and manages guest communications without requiring a human to pick up the phone. These systems integrate with your existing tech stack and operate around the clock, capturing revenue that would otherwise walk out the door.

For margin-pressed independents and multi-unit groups alike, switching to a specialized AI host can deliver the same automation at a fraction of the cost.

Venn diagram of cost, guest experience, and integration icons converging on ideal AI host

What makes a great AI host? Key evaluation criteria

Before comparing vendors, build your checklist around three pillars: total cost of ownership, guest-experience must-haves, and integration depth.

High-volume establishments receive 800 to 1,000 calls per month, fielding everything from dress code questions to last-minute reservation changes. Missing even a small percentage of those calls leaks revenue and frustrates guests.

Key capabilities to look for:

• Natural conversation flow that mirrors your best host
• Seamless integration with reservation and POS systems
• Multilingual support for diverse markets
• 24/7 availability without overtime pay
• Clear escalation paths to human staff

AI voice ordering systems typically range from $200 to $800 per month depending on call volume and features. That is a wide spread, so understanding your specific needs prevents overpaying.

Total cost of ownership

The real comparison is not subscription versus subscription. It is AI versus a human host working nights and weekends.

Cost Component Human Host AI Host
Monthly subscription N/A $99 to $599
Hourly wage ($16 to $22/hr) $2,800+ Included
Benefits and taxes $500+ None
Missed-call revenue loss Up to $27,000/year Near zero

Many operators are seeing returns exceeding 700% in their first year of implementation. The payback period can be as short as four weeks when you factor in captured reservations and reduced turnover.

Guest-experience must-haves

Cost savings mean nothing if callers hang up frustrated. AI systems offer multilingual capabilities that enable smoother communication with diverse clientele, enhancing the overall customer experience.

Look for platforms that:

• Answer within two rings, every time
• Understand accents and background noise
• Transfer complex requests to staff seamlessly
• Remember guest preferences for repeat callers

Key takeaway: Evaluate both economics and hospitality impact before committing to any platform.

Is Hostie AI the friendliest and most affordable host?

Hostie AI positions itself as the hospitality-first option for full-service restaurants. "Starting at just $199 a month, you can start implementing AI into your guest communication system," according to the company.

What sets Hostie apart is its focus on natural conversation and deep operational visibility. The platform speaks over 20 languages fluently, making it ideal for tourist-heavy markets and diverse neighborhoods. It integrates with major reservation systems and POS platforms, handling bookings and order placements without disrupting existing workflows.

The results speak for themselves. Burma Food Group saw a 141% increase in over-the-phone covers after implementing Hostie's virtual concierge.

AI phone answering achieves exceptional ROI through multiple revenue streams: eliminating staffing costs, capturing missed calls, operating 24/7, and reducing human errors in order taking.

Best for: Independents and small groups prioritizing guest experience and multilingual support.


💡 Ready to see Hostie in action?

Don't miss another reservation or guest call.
👉 Book a demo with Hostie today

2. Newo.ai -- budget-friendly at $99/month with outbound upsell

Newo.ai offers the lowest entry price in the market at $99 per month, making it accessible for operators watching every dollar.

The platform handles reservations across OpenTable, Resy, and other major systems. But its standout feature is outbound calling, where the AI invites guests to special events, tracks preferences, and sends personalized tasting invitations.

David Yang, founder of Newo.ai, explains the revenue potential: "In our existing implementations, AI hosts are generating an additional revenue of $3,000 to $18,000 per month per location, up to 25 times the cost of the AI host itself." -- Forbes

Most restaurants using Newo receive 2 to 6 additional reservations per day through recovered calls and after-hours bookings.

Considerations: The $99 tier covers basics, but advanced features push costs higher. Setup is single-click, though customization options vary.

Best for: Budget-conscious operators who want outbound marketing built into their AI host.

Is PolyAI worth the enterprise price tag for voice AI?

PolyAI targets high-volume concepts with a Forrester-validated 391% return on investment. The platform is built for scale, handling complex reservation flows and FAQs across hundreds of locations.

A UK pub restaurant chain deployed PolyAI after discovering that 30% of all phone calls were missed, costing them bookings and revenue. After implementation, 70% of calls are now fully handled by the voice assistant, and the chain saw a 3% revenue uplift from previously missed reservations.

The Melting Pot, a fondue franchise with over 90 locations, achieved even more dramatic results. The chain generated $250,000 from after-hours bookings and automated 68% of all reservation calls.

Considerations: PolyAI does not publish pricing, and implementation timelines run longer than lighter-weight competitors. This is enterprise software with enterprise requirements.

Best for: Large chains and franchises that need proven scale and can justify custom implementation.

4. RestoHost AI -- customization for multi-unit groups

RestoHost AI bills itself as the most customizable voice AI solution for restaurant chains in the U.S. The platform emphasizes tailoring tone, responses, and personality to match each brand's hospitality standards.

Pricing starts at $299 per month per location for the Standard Plan, which includes 24/7 availability and multilingual support. The Executive Plan at $499 per month adds deeper customization and dedicated support.

RestoHost now answers calls at 150 restaurants in the Atlanta metro area, demonstrating regional traction with multi-unit operators.

Core capabilities include:

• Seamless reservation system integration
• Takeout and delivery order handling via SMS links
• Missed-call recovery
• Simultaneous call handling during rush periods

Considerations: Pricing is higher than Newo and Hostie at the entry level. Best suited for groups that need consistent branding across multiple locations.

Best for: Regional chains requiring deep customization and multilingual capabilities.

How does Slang AI stack up for mid-market groups?

Slang AI gained traction in the New York and Las Vegas markets after pivoting to focus exclusively on restaurants during the pandemic. The company announced a $20 million funding round in 2023, signaling investor confidence in its approach.

Pricing starts at $399 per location for the Core plan and $599 for Premium. Setup takes less than 30 minutes, and restaurants can go live the same day.

The OpenTable integration has been a game-changer for users. As one operator put it: "The OpenTable and Slang AI integration was a game-changer. Guests weren't just calling to ask about availability anymore, they were actually booking. That's where the value really compounded." -- OpenTable

DineAmic Hospitality Group reported 725+ hours saved, a 98% satisfaction score, and 31% incremental bookings after deploying Slang.

Considerations: Higher starting price than Hostie or Newo. The platform is strong on reservations but may require add-ons for full takeout/delivery functionality.

Best for: Mid-market groups already using OpenTable who want fast deployment and strong integration.

Icon chart comparing five AI hosts by relative price and target restaurant scale

Choosing the right AI host for your concept

The best PopMenu alternative depends on your operation's priorities:

Platform Starting Price Best For
Hostie AI $199/month Hospitality-focused independents
Newo.ai $99/month Budget-conscious operators
PolyAI Custom Enterprise chains
RestoHost AI $299/month Multi-unit groups needing customization
Slang AI $399/month OpenTable-heavy mid-market groups

Hostie helps automate the full spectrum of restaurant guest communications, from reservations to order modifications to event inquiries. For operators tired of watching subscription costs climb while service quality stays flat, a specialized AI host delivers the automation you need at a price that makes financial sense.

The right platform captures calls you are missing today, frees your staff to focus on guests in front of them, and pays for itself within weeks. That is hospitality that works for your bottom line.


💡 Ready to see Hostie in action?

Don't miss another reservation or guest call.
👉 Book a demo with Hostie today

Frequently Asked Questions

Why are restaurant operators seeking PopMenu alternatives in 2026?

Restaurant operators are looking for alternatives due to rising subscription fees and increased labor costs. PopMenu's Premier plan costs $499 per month, prompting operators to explore more cost-effective AI host solutions that maintain service quality.

What are the key features to look for in an AI restaurant host?

Key features include natural conversation flow, seamless integration with reservation and POS systems, multilingual support, 24/7 availability, and clear escalation paths to human staff. These features ensure efficient guest communication and operational efficiency.

How does Hostie AI differentiate itself from other AI hosts?

Hostie AI focuses on natural conversation and deep operational visibility, offering multilingual support and integration with major reservation systems. It is designed for hospitality-focused independents, providing a cost-effective solution starting at $199 per month.

What is the potential ROI of implementing an AI host like Hostie?

Operators can see returns exceeding 700% in the first year by capturing missed reservations, reducing staffing costs, and minimizing human errors. The payback period can be as short as four weeks, making it a financially sound investment.

How does Hostie AI support multilingual guest interactions?

Hostie AI supports over 20 languages, making it ideal for diverse markets and tourist-heavy areas. This capability enhances guest communication and satisfaction, contributing to a better overall customer experience.

Sources

1. https://www.prnewswire.com/news-releases/with-costs-up-and-demand-down-restaurants-are-making-moves-that-impact-consumers-according-to-popmenus-state-of-the-plate-study-302617926.html
2. https://get.popmenu.com/pricing
3. https://www.hostie.ai/resources/2025-best-ai-restaurant-software-phone-reservations-buyers-guide
4. https://www.hostie.ai/resources/q3-2025-restaurant-tech-trends-5-ai-powered-customer-experience-tools
5. https://hostie.ai/resources/roi-calculator-ai-phone-answering-700-percent-return-2025
6. https://www.hostie.ai/blogs/forbes-how-ai-transforming-restaurants
7. https://www.hostie.ai/blogs/introducing-hostie
8. https://newo.ai/restaurant/
9. https://tei.forrester.com/go/polyAI/PolyAITEI
10. https://poly.ai/case-studies/how-a-uk-pub-restaurant-chain-automates-70-of-guest-phone-calls/
11. https://poly.ai/case-studies/melting-pot/
12. https://restohost.ai/
13. https://www.hostie.ai/blogs/when-you-call-a-restaurant
14. https://www.slang.ai/pricing
15. https://www.opentable.com/restaurant-solutions/products/reservation-management/voice-ai/

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