We’re excited to announce a powerful new integration between Hostie and Toast, the leading all-in-one POS platform built specifically for restaurants.
With Hostie + Toast, restaurants can now automate guest phone calls, take orders over the phone, and even book reservations or handle waitlist requests—all powered by AI and synced in real time with your Toast system.
Whether you’re running a full-service restaurant, a fast-casual concept, or a multi-unit group, this integration is designed to reduce manual workload and turn every guest interaction into revenue.
What the Hostie + Toast Integration Enables:
- ☎️ AI Phone Assistant for Restaurants
- Hostie answers every phone call with a smart, hospitality-trained voice assistant that can take orders, answer questions, and book reservations or place takeout orders directly into Toast POS.
- 🍽️ Automated Phone Ordering with Toast POS Sync
- Guests can speak their order naturally over the phone. Hostie captures the items, modifiers, and pickup time, then sends the order straight to your Toast system—no staff intervention needed.
- 📅 Reservation & Waitlist Integration
- Hostie can check real-time availability, book reservations, and manage the waitlist using your Toast tables or integrated reservation system—reducing friction and improving guest experience.
- 💳 Secure Payments & Order Confirmations
- Take payment over the phone and send confirmations via SMS, fully integrated with Toast’s ordering and payment workflows.
- 📊 Data & Analytics Across Channels
- Track how many calls turn into covers, orders, or inquiries. Hostie provides full call transcripts and actionable insights connected to your Toast data.
- 💬 24/7 Automated Guest Communication
- Even when your team is unavailable, Hostie answers every call, eliminates missed opportunities, and ensures your guests always feel heard.
Why Restaurants Choose Hostie + Toast:
- Eliminate missed calls and lost revenue
- Boost takeout and reservation volume via phone and text
- Free up staff to focus on in-person hospitality
- Improve order accuracy and reduce phone chaos
- Sync all guest interactions directly into your Toast POS
Ready to Automate Your Restaurant’s Phone Line with Toast?
With Hostie + Toast, your guests can book tables, place orders, and get answers—all without waiting on hold. And your team gets more time to do what they do best: deliver amazing hospitality.
👉 Want a demo or early access? Get in touch to activate the Hostie + Toast integration and future-proof your guest communication.
