Customer success stories realizing potential with nexova
Success Stories
AI customer experience platform for restaurants
We automatically handle your calls, texts, and emails—plus we’ll make reservations and place orders for you.
Trusted by Michelin rated dining and neighborhood spots alike
Highlights
Never miss an opportunity
Automated reservations
We integrate directly with major reservation systems to manage bookings 24/7. From last-minute changes to high-volume rushes, our AI handles it all—so your team doesn’t have to.
Order management
Our platform connects to leading POS systems and enables guests to place orders by phone—powered by AI. It’s fast, accurate, and always on brand.
Multilingual support
Meet Jasmine, our multilingual AI that speaks 20 languages fluently. Whether it’s a tourist or a local, Jasmine ensures every guest feels understood.
Turnkey platform built for every type of restaurant
At Hostie, we combine deep hospitality roots with cutting-edge AI to deliver a solution that just works—no matter your concept or size.
30 minute setup
Our team collaborates closely with you to train the AI to match your exact flow of service.
Learns over time
Our system adapts to your business—learning your regulars, your peak hours, and your most popular menu items.
Dozens of voices
Choose from a range of natural-sounding voices—to sound like your warmest, most welcoming host.
24/7 Customer Support
Built by former operators, our support team understands the stakes—and is always here when you need us.
Made by restaurants
Our founding team ran a restaurant in San Francisco and faced the same challenges most operators do—missed calls, overwhelmed staffed, and constant communication gaps. That firsthand experience became our blueprint.
Then we partnered with some of the best restaurants in the country to build the most hospitable AI company in the world—purpose-built for restaurants, by restaurants.
Product
Features built for operators
Call Dashboard
Track call volume, reservations made, event leads created, and phone orders placed—all in real time. Built to give operators control and clarity without the clutter.
Trends
From reservation requests to private dining inquiries, we categorize every conversation so you can identify trends, spot opportunities, and respond proactively.
Transcripts
Full transcripts of every call—no more digging through voicemails. Search, scan, and review conversations instantly. Our AI captures every word, so your team never misses the details.
Always learning
Add unlimited prompts, customize behavior, and make updates in seconds—all without touching a line of code.
Integrations that power hospitality, reimagined
Hostie connects with the tools you already use—POS, reservations, payments, marketing, and more—so your phones runs smoother, faster, and smarter.
Explore Integrations
OUR BLOG
Article & Resource
TESTIMONIAL
Customer Reviews
"Joining Hostie was one of the smarter moves our business made in 2024. From the onboarding process, to the support several weeks in, we were able to roll out our AI Voice system seamlessly. Hostie has allowed our guests to get more real time answers to their questions, while eliminating the need to have someone stationed at a phone during service."
Amanda Flores
Flour + Water Hospitality Group
> 1K
Monthly calls
20%
Increase in reservations
See Hostie in action
Choose a personalized walkthrough with our team or explore a live demo at your own pace.
